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PSI Brand Service Program

Our service program, or promise as we like to say, as outlined below is the minimum you can expect from PSI Brand! It’s not complicated, just simple, honest service that should be expected by our loyal customers. To find out your status, (Bronze, Silver, Gold or Platinum) please check out any order documentation from us, shown at top right-hand side on any order confirmation, packing slips, ship notes and invoices. 

 

Service Actions
A culture of customer service and operational excellence
FREE access to Graphics Masterclasses
Brandnews received monthly
FREE access to ‘Get Certified’ Portal
Ensure 100% satisfaction on new requirements
Priority given to customer service
First to know about new products or services
FREE custom-made samples as required
Same day proposals (within 24 hours)
Customised supply deals
Phone call/ZOOM meeting with General Manager
Offer onsite training to service needs
Shortest possible lead-times
Priority shipping
Personal contact details of account manager
Personal follow up on shipments